Help Centre Events & Tickets How do I access my event tickets?

How do I access my event tickets?

Updated 31 Jan 2026

After purchasing tickets, you can access them in several ways:

Email

You will receive an email with a link to view your ticket and QR code.

SHOCAL App

  1. Open the app and go to My Tickets
  2. Tap on your event
  3. Show the QR code at entry

Apple Wallet / Google Wallet

Add your ticket to your phone's wallet for quick access at the venue. The pass will appear on your lock screen when you arrive.

At the venue

Present your QR code to be scanned. You can show it on your phone screen or print it out.

Was this article helpful?

SHOCAL
Get the SHOCAL App
Order faster with our free app