Cookies serve various purposes:

• They help websites remember your preferences and settings
• They enable websites to recognise you when you return
• They help website owners understand how visitors use their sites
• They can be used to deliver relevant advertising

Cookies cannot harm your device and do not contain viruses. They simply store small amounts of data that help improve your browsing experience.

Similar Technologies

We also use other similar technologies such as:

• Local storage: Stores data in your browser with no expiration date
• Session storage: Stores data for one session only
• Pixels/web beacons: Small images that track user behaviour

Specifically, we use cookies to:

• Keep you signed in: So you don't have to log in every time you visit
• Remember your preferences: Such as your delivery address and favourite restaurants
• Process your orders: Maintaining your basket as you browse
• Improve our services: Understanding how you use our Platform
• Ensure security: Detecting and preventing fraud
• Show relevant content: Personalising your experience
• Measure advertising: Understanding the effectiveness of our marketing

By Duration

• Session cookies: Temporary cookies that are deleted when you close your browser
• Persistent cookies: Remain on your device for a set period or until you delete them

By Source

• First-party cookies: Set by SHOCAL directly
• Third-party cookies: Set by our partners and service providers

By Purpose

We categorise our cookies into four main types: Essential, Functional, Analytics, and Marketing. Details of each are provided in the following sections.

Essential cookies enable:

• User authentication and secure login
• Shopping basket functionality
• Payment processing
• Security features and fraud prevention
• Load balancing to ensure the site works properly

These cookies cannot be disabled as they are strictly necessary for the Platform to operate. They do not store any personally identifiable information.

Functional cookies remember:

• Your delivery address and postcode
• Your favourite restaurants and recent orders
• Display preferences (e.g., grid vs list view)
• Whether you've seen certain notifications

If you disable these cookies, some features may not work as intended, but you will still be able to use the Platform.

Analytics cookies help us:

• Count visitors and see how they move around the Platform
• Identify which pages are most and least popular
• Understand where visitors come from
• Identify technical issues and improve performance
• Test new features and designs

All information collected is aggregated and anonymous. It does not identify you personally.

Marketing cookies are used to:

• Show you relevant SHOCAL adverts on other websites
• Limit the number of times you see an advert
• Measure the effectiveness of advertising campaigns
• Remember if you've visited our site from an advert

These cookies may track your browsing activity across different websites. You can opt out of these cookies without affecting your ability to use the Platform.

We use the following third-party services that may set cookies:

• Stripe: Secure payment processing
• Google: Analytics, Maps, and advertising
• Facebook: Social features and advertising
• Cloudflare: Security and performance

These third parties have their own privacy and cookie policies. We encourage you to read their policies:

• Stripe Privacy Policy
• Google Privacy Policy
• Meta Privacy Policy
• Cloudflare Privacy Policy

Cookie Consent Banner

When you first visit our Platform, you'll see a cookie consent banner. You can choose to accept or decline non-essential cookies.

Browser Settings

You can also manage cookies through your browser settings. Here's how:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

Opt-Out Tools

You can opt out of certain third-party cookies using these tools:

• Network Advertising Initiative
• Digital Advertising Alliance
• Your Online Choices (EU)

Impact of Disabling Cookies

If you disable cookies:

• You may not be able to sign in or use certain features
• Your preferences won't be remembered
• Some pages may not display correctly

When we make changes, we will:

• Update the "Last updated" date at the bottom of this page
• Post the updated policy on our website
• Where appropriate, notify you via email or the Platform

We encourage you to review this policy periodically to stay informed about how we use cookies.

SHOCAL Ltd
250 Church Road
Manchester, M41 6HD
United Kingdom

Email: privacy@shocal.org
Phone: 0161 747 8077

For more information about how we handle your personal data, please see our Privacy Policy.