If something went wrong with your order, we are here to help.
How to request a refund
- Go to My Orders
- Select the order in question
- Click Report an Issue
- Select the problem and provide details
- Submit your request
Our team will review your request and respond within 24 hours. Approved refunds are typically processed within 3-5 working days.
What can be refunded?
- Missing items
- Incorrect items
- Quality issues
- Order never arrived
